FAQ
Unity Technical Support
FAQ's
Q: When I try to print a
report with bar codes, the bar code prints, but appears to be italicized? Q: When I try to print a
report with bar codes, the bar code prints, but appears to be italicized? Q: When
I try to print a report with bar codes, the bar code doesn't print? Q: How
do I limit access to certain users to certain functions? Q: What
type of cabling should I use with my TNET network? Pin #
Wire Color Q: Will
the Unity Work Order Report support the WorkShop™ user defined fields? Q: How do I
customize the Unity Work Order Report to include my user defined
fields? Q: Will
Unity work with our existing HourGlass GDCS™? Q: How
long does it take to install Unity? Q: I
want to modify the Unity Shop Floor module, where do I get started? Q: When
I start polling in Unity RTP all my stations show inactive and there are
strange characters that show up there? Q: Why
won't Unity RTP 1.1 take my employee badges? Q: Can
I track labor costs if I don't have the TIW Cost module?
Q: When
I try to print a report with bar codes, the bar code doesn't print?
Q: How
do I limit access to certain users to certain functions?
Q: What
type of cabling should I use with my TNET network?
Q: Will
the Unity Work Order Report support the WorkShop™ user defined fields?
Q: How do I
customize the Unity Work Order Report to include my user defined fields?
Q: Will
Unity work with our existing HourGlass GDCS™?
Q: How
long does it take to install Unity?
Q: I
want to modify the Unity Shop Floor module, where do I get started?
Q: When
I start polling in Unity RTP all my stations show inactive and there are
strange characters that show up there?
Q: Why
won't Unity RTP 1.1 take my employee badges?
Q: Can
I track labor costs if I don't have the TIW Cost module?
A: You must first install both
of the TIW "WS 3 of 9" bar code fonts. Currently you
likely have only the standard font installed and not the italic font.
Please refer to your TIW WorkShop manual for more details on installing
these fonts.
A: You must first install both
of the TIW "WS 3 of 9" bar code fonts. Please refer to
your TIW WorkShop manual for more details on installing these fonts.
A: Unity Shop Floor supports
User Level Security. You can add users from the file menu by using
the user maintenance screen. From the user maintenance screen you
can set up each individual user with their own level of access to the
different functions within Shop Floor.
A: Category 5 four pair
unshielded twisted paier (UTP) cable as used in standard LAN applications
should be used for TNET networks. The ends of the cable should
be terminated with a straight pinned RJ-45 termination. Below is a
pin configuration diagram:
1
Blue/White
2
White/Blue
3
Brown/White
4
White/Brown
5
Green/White
6
White/Green
7
Orange/White
8
White/Orange
A: Yes, version 3.0 and higher
support the WorkShop™ user defined route fields. For version 3.1
and higher this feature is built in. For version 3.0 it is necessary
to install the User Defined Field Addendum. For more information
please contact your reseller or Unique Solutions Software, Inc. Technical
Support.
A: Using Visual FoxPro or FoxPro
Access, you need to modify the SFRPTUWO.FRX report form. Each user
defined field has a variable that represents it. For fields on the
route header the variables are udhvar1,udhvar2,udhvar3...udhvar20.
For fields on the route detail the variables are
udovar1,udovar2,udovar3...udovar5. The number of the variable
corresponds with the number of the User Defined field in WorkShop™.
You simply modify the form and add text boxes with the variable as the
expression.
A: Yes, you can link Unity Shop
Floor to your existing HourGlass GDCS™. You can still use all of
your existing hardware as well as the GDCS™ polling software. For
Y2K compliance we adjust the 2 digit century that GDCS™ produces in its
data file to a 4 digit century. Unity thus imports the TRX.DTA file
from GDCS™ and processes it for posting into TIW WorkShop.
A: It's difficult to determine
an exact amount of time. Factors, such as processor speed, amount of
RAM, type of network (10BT, 100BT), etc. can affect the amount of time it
takes to install the software. However, the software generally only
takes a few minutes to install and a few minutes more to setup. The
hardware setup also varies, depending on factors such as type of hardware,
number of terminals, wiring, etc.
A: Unity Shop Floor is made up
of 2 Visual FoxPro project files. The main system wide
functions/screens are handled by the UNITY.PJX file and the Shop Floor
specific programs/screens/reports/etc. are contained in the UNITYSF.PJX
file. Starting with the project files will show you the basic
structure of how the systems is designed. The UNITY project is
compiled to an .EXE excecutable file and the UNITYSF project is compiled
to an .APP application file.
A: This is usually caused by
selecting the incorrect Communications Port. Press CTRL-X to stop
polling. Click on the SETUP button. Change your Comunications
Port to the appropriate port. If this doesn't fix the problem you
may want to check your cables.
A: The badge number is a
combination of the company code and the employee number. The company
code is setup by going to the Unity RTP setup screen and then pressing the
COMPANY button. Each company will have it's own individual 2 digit
company code. The employee number can be found in the Shop Floor
module by going to the maintain menu and selecting employees.
A: Yes. In shop floor if
the TIW Cost module is not installed you can give each of your employees a
labor rate. This rate is then applied to each labor transaction that
is posted for that employee (i.e. LC, LS, etc.). You can also use
standard labor rates. By checking "Use Standard Labor
Rates" in the company setup, the system automatically finds the
employee ID $STANDARD for the appropriate labor grade and uses the labor
rate for that $STANDARD employee record. The labor grade is stored
in the TIW WorkShop route file.
