Finding the Help You Need
Online Help
Live Online Support Request Click here to
speak with a live technical support representative about our products.
Available 8:00am-5:00pm Monday through Friday (CST).
E-Mail Support Request Form Click here to submit a question about our products using our online submission form. Available 24 hours a day, 7 days a week.
Frequently Asked Questions Click here to view a list of frequently asked questions.
E-Mail: support@unitydc.com Click here to send an e-mail directly to a technical support representative.
Telephone Technical Support
Our telephone support line is available from 8:00 a.m. - 5:00 p.m. Central Standard
Time, Monday through Friday. Our fax line is available 24 hours a day. Faxes
sent outside of the normal support hours are handled the next business day.
Phone: 815.239.1868
Fax: 815.239.1926
Technical Support Options
QTP The Quick Tech Plan offers you 6 months or 90 minutes (whichever comes first) of technical support via telephone, fax or e-mail. Free QTP E-mail and telephone support plan included with purchase of any of our software packages.
ESP The Executive Support Plan offers you 1 year or 300 minutes (whichever comes first) of technical support via telephone, fax or e-mail. Call your reseller for more information about our Executive Support Plan.
